FAQs - Period Products
Go back to the help centerMenstrual pads + tampons
Can we flush our products down the toilet?
No, you can't flush our products down the toilet, even though they're 100% natural. Despite the fact that our products are made from natural materials, they don't decompose instantly in water, so there's a risk of the products clogging the drains through accumulation. Menstrual products should be disposed of in the appropriate garbage can.
Is the packaging eco-responsible?
Yes, all our products are designed to be as environmentally friendly as possible. We give priority to compostable, biodegradable and recyclable materials, with a focus on circularity. Please refer to each product's specifications page to learn more about its composition.
What are the ingredients?
The tampon is bleached using an elementary chlorine-free method, and its absorbent core is made from organic cotton, as are the security veil and cord. The applicator is made of cardboard, and the packaging paper is recyclable. We are plastic-free, and our products are BPA-free, fragrance-free and elemental chlorine-free.
How do I use a tampon?
Please refer to the product page for tampons with and without applicators.
How often should I change my tampon?
You should change your tampon every 4 to 8 hours. To remove it, bend your knees slightly, with your legs apart, and relax. Pull the cord in the same direction you inserted it. If you feel discomfort when you remove the tampon and you can see white fibers, the tampon may not be saturated. To reduce the risk of contracting Toxic Shock Syndrome, you should always use a lower absorption type than your flow. Before inserting a new tampon, make sure you have removed the previous one. Remember to discard the last tampon at the end of your period, and don't use tampons before the start of your period or between cycles.
How do I choose my menstrual pads?
Your flow determines the product you need: if you're at the end of your menstrual cycle, or if you're spotting, pantiliners are more appropriate. For moderate periods, daytime pads will be sufficient to absorb your flow. And finally, if your flow is very heavy, don't hesitate to use night-time pads.
We suggest you take our quiz to find out more about your needs!
Can I buy in bulk?
Send us your request right here
Why are certain menstrual products not taxed in Quebec and Canada?
Here's what the Canadian federal government website states:
" The Notice, tabled in Parliament on May 28, 2015, proposes to amend the Excise Tax Act to remove the goods and services tax (GST) and harmonized sales tax (HST) on products marketed exclusively for feminine hygiene purposes, making them zero-rated. For the purpose of the proposed amendment, feminine hygiene products, as outlined in the Notice, include sanitary napkins, tampons, sanitary belts, menstrual cups, and other similar products. Not included would be products such as deodorants, douches, sprays, syringes and feminine wipes. "
The government of Quebec has decided to follow Ottawa's lead by tax-freeing the same menstrual products.